If you have difficulties canceling your subscription, please reach out to Google for further assistance, 855-836-3987. Or you may visit this Google Play page here.
To cancel the subscription billed via Google Play using a Computer, you may need to do the following:
1. Visit Google Play from any browser. Sign in with the same Google Account that you used to purchase your subscription. (Forgot your Google Account? See Recover your Google account or Gmail)
2. From there, select My Subscriptions found in the left sidebar.
3. Find the relevant subscription on your list and click Manage.
4. Choose Cancel Subscription.
* NOTE: Your membership or subscription might renew if you don't cancel your membership or subscription more than 24 hours before your renewal date.
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